SKILLS (non-exhaustive list)

Aurélie Kalenda
Fragrance Ambassador

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MANTRAS

“People will forget what you said,
people will forget what you did,
but people will never forget how you make them feel ”
(M. Angelou)

“Every difficulty encountered must be an opportunity to make further progress ”
(Pierre de Coubertin)

PROFESSIONAL EXPERIMENT

SALES ADVISOR +11 years
11/2025 - Now :          CARTIER Fragrance Ambassador - Luxembourg-ville - LU
08/2025 - 09/2025 : FUB (high-end esthetic institut) - Bertrange - LU
09/2003 - 06/2013 : Premium women fashion shops - Bruxelles - BE
                                                AGNES EMERY (Luxury design) - Bruxelles - BE

MANAGEMENT +12 years (from 3 to 20 people teams)
07/2024 - 03/2025 : MAX&MOI (premium women fashion) - Galeries Lafayette Luxembourg - LU
07/2018 - 04/2024 : AQUAMARINE (premium women fashion) - Wavre - BE
09/2015 - 05/2018 : RITUALS (beauty & lifestyle) - Wavre & Namur - BE
07/2013 - 08/2015 : ANNE-SOPHIE (evening wear women fashion) - Waterloo - BE

TRAINING

2025                        Niche perfumery training & Cartier fragrance trainings - LU
2025                        Inside LVMH Certification - Customer Experience & Branding Online
2015 - 2018        KPI’s, Leadership & Coaching trainings - BE and NL
2014 & 2021      Welcoming, C.A.B & Consultative Sale trainings - Bruxelles - BE
2010                        Certification in Jewelry at Arts & Métiers - Bruxelles - BE
2004                        BAC+3 in HR at Haute Ecole André Vésale - Liège - BE

LANGUAGES

French                                     Mother tongue
English                                    Fluent C1
Spanish                                   Work in progress - Used to be C1

ABOUT ME

Sales, customer care focus, listening, communication, empathy, curiosity, flexibility, adaptability, clienteling, CRM, mystery shopping, selling ceremony, solution oriented, team spirit, merchandising, coaching & training, leadership, management, assertiveness, ability to delegate, KPI’s, recruitment, schedule planning, event organization.

• I like arts, craftsmanship, architecture, the scent of frangipani blossoms, terracotta and “bleu Klein”, red lipstick, San Francisco vibes, the night sky in Moorea, malachite and lapis lazuli, natural fabrics, walking in nature, eucalyptus trees and harvesting in my garden.

• I have been designing my own clothes and jewelry for many years now.

• As a child and teenager, I lived in Gabon for 16 years. During the pandemic, I travelled by car for almost 1 year and lived in Portugal for 6 months.

• I created and managed a B&B in Belgian Ardennes for 2 years.